2024/12/26 at 4:27 pm

Transformational Technology vs. Transformation in Payments: Understanding the Difference   In the head-spinning world of payments, two terms often come up in conversations: “transformational technology” and “transformation in payments.” While they may sound similar, they represent distinct ideas. Grasping the difference between these terms is essential for businesses and consumers alike as they navigate the future of financial transactions. What …

2024/12/26 at 4:22 pm

Navigating Vendor Relationships in Payments: A Journey of Compliance and Collaboration Have you or your company ever faced a vendor unwilling to work with you? I’ve often felt frustrated throughout my career when a vendor couldn’t collaborate with me or my team. There are many reasons for this: being a startup, lacking compliance, or needing some form of approval. It’s …

2024/12/26 at 4:17 pm

Navigating the Space Between Words and Intent to Master Authentic Sales Conversations “Ever notice that anyone going slower than you is an idiot, but anyone going faster is a maniac? Same thing with sales guys: if they push too hard, they’re jerks; if they don’t push at all, they’re useless.” – George Carlin Sales is all about finding that perfect …

2024/12/26 at 4:11 pm

There’s No “I” in ISV, But There’s an “OS” in POS: A Couple’s Therapy Story Alright, so maybe I’m aging myself here, but remember the movie “Kramer vs. Kramer”? It’s about a couple navigating the trials and tribulations of their relationship. Well, in the wild world of digital payments, ISVs (Integrated Software Vendors) and POS (Point of Sale) systems are …

2024/12/26 at 4:02 pm

What’s That Even Mean? Exploring ISV Definitions and Why You’re Not Alone in Wondering   OK, so I’m on an ISV kick.   Maybe you’ve heard the term ISV tossed around in tech meetings or seen it pop up in industry articles. Perhaps you even did a quick Google search, only to be hit with a slew of definitions that …

2024/12/26 at 3:57 pm

Flash Report: ISV Success Stories – What’s the Story? 1. Reducing Fraud and Chargebacks – Once upon a time, a security-focused payment partner struggled with rampant fraud and chargebacks. – Every day, their clients faced financial losses and dwindling trust. – One day, they partnered with Merchant Service Depot, implementing advanced security features. – Because of that, fraudulent transactions dropped …