MSD

Frictionless. Friendly.

Future-Proof.

Unlock Your Business Potential: Secure Payment Solutions for Merchants Facing Approval Challenges.

Over 20+ Years of Experience

Merchant Service Depot’s white-label offering allows your brand to deliver a fully customized financial platform, aligned with your business identity and built for seamless international transactions.

Who we are

We pride ourselves on the pillars of transparency, precision, security, and efficiency, creating an environment where clarity and openness are paramount

the msd journey

MSD as an entity had its genesis in the year 2002, marking the commencement of its establishment.

2002

Established and formally registered in Europe.

2013

Launched the technology division advancing innovation and excellence.

2017

Expanded gateway operations to Canada, connecting businesses globally.

2020

Extended operations to Puerto Rico, broadening our reach and impact.

2023

Our Team

Meet the MSD team

At Merchant Service Depot, we believe that ensuring seamless and happy payment experiences requires dedication and hard work. Our commitment to excellence in payment solutions is reflected in our team of industry experts who drive our mission forward.

Eric Medina

Chief Executive Officer

As the Chief Executive Officer, Eric brings extensive experience in financial services and payment solutions. His strategic vision and leadership have been instrumental in driving the company’s growth and innovation, ensuring we remain a market leader.

Peter Gove

Chief Revenue Officer

Our Chief Revenue Officer, Peter, has over two decades of experience in the global payments industry. He has been pivotal in scaling Merchant Service Depot to manage an annual volume of $1.5 billion, serving over 2000 merchants worldwide.

John Malone

Chief Marketing Officer

John is the Chief Marketing Officer, with creativity and strategic insight from his roots in marketing and as a senior fintech executive. He excels in forging strategic partnerships and driving growth initiatives that position Merchant Service Depot as a leader in the fintech sector.

Sam Hatfield

Head of Sales

As the Head of Sales, Sam leads our sales team with a focus on driving revenue growth and building robust client relationships. His expertise in sales strategy and team management has significantly expanded our market presence and achieved remarkable sales milestones.

Rohini Ghutke

Director of Operations

Rohini is our marketing operations expert, known for developing and executing comprehensive marketing plans that drive brand growth and customer engagement. Her innovative approach and dedication to operational efficiency enhance our market presence and overall success.

Vaishnavi Pahari

Web & Graphic Designer

Vaishnavi , our skilled Web & Graphic Designer, combines creativity and productivity to craft stunning designs that elevate our digital presence. Her innovative approach and attention to detail ensure project’s success.

Find Us at these locations

We have offices across multiple locations to serve you better.

HQ - Boca Raton, FL

433 Plaza Real Suite 275, Boca Raton, FL 33432

Malta

152 / No.9, Naxxar Road, San Gwann SGN9030, Malta

Toronto, Canada

10 Four Season Place, Suite 1000, Toronto, ON M9B 6H7, Canada

Mexico City, Mexico

Av. Presidente Masaryk 111, Piso 1, Col. Polanco V Sección, Del. Miguel Hidalgo, Ciudad de México, C.P. 11560

San Juan, PR, USA

1607 Ave. Ponce de León, Suite GM6 PMB 578, San Juan, PR 00909, USA

Blog & Article

secure payments made easy with msd

August 19, 2024

From Payments to Platforms: How Embedded Finance is Transforming Businesses

From Payments to Platforms: How Embedded Finance is Transforming Businesses

August 19, 2024

Our Field Guide to Comparing Traditional Payment Gateways and Merchant Service Depot’s Total Acceptance Gateway (TAG)

Ready to boost your payment solution