MSD Robust Security
& Compliance
Overview
Industry-Leading Compliance & Certification
Our systems adhere to the Payment Card Industry Data Security Standards (PCI DSS) at the highest level. This means we protect cardholder data through advanced encryption, maintain a rigorous vulnerability management program, enforce strong access control measures, and uphold a comprehensive security policy. Regular third-party audits verify our commitment to security.
Advanced Transaction Security
Encrypted Transactions:
Every data exchange is protected using state-of-the-art encryption protocols, making it unreadable to unauthorized parties.
3D Secure
This additional authentication layer ensures that online transactions are made by the legitimate cardholder, reducing fraud risk and potentially shifting liability from merchants.
AVS (Address Verification System)
Every data exchange is protected using state-of-the-art encryption protocols, making it unreadable to unauthorized parties.
ANI (Visa Account Name Inquiry)
This tool cross-checks the cardholder’s name with the issuing bank, adding an extra layer of security during card onboarding and pre-transaction verification.
Card ID Verification (CVV/CSC)
The three or four-digit code on your card acts as a critical security check, confirming that the card is in your possession.
Card ID Verification (CVV/CSC)
The three or four-digit code on your card acts as a critical security check, confirming that the card is in your possession.
Advanced Transaction Security
Fraud Prevention
Customer Verification
Account Security
E-commerce & Data Protection
Comprehensive Fraud Prevention & Monitoring
Risk Rules Automation
Automated systems enforce predefined rules based on transaction behavior, volume, and geographic indicators to swiftly identify and manage potential threats.
IP Monitoring
Continuous tracking and analysis of IP addresses help detect and mitigate suspicious activity, ensuring that only authorized access occurs.
Fraud Detection & Immediate Response
In the event of suspected fraudulent activity, our Risk Department is on standby at +1 (866) 444-8585 to take immediate action.
Change Logs
Detailed logs track every modification made to your account, ensuring full accountability and transparency.
Customer Verification & Regulatory Compliance
KYC (Know Your Customer)
We verify the identity of every customer through rigorous checks, reducing the risk of fraud and money laundering.
AML (Anti-Money Laundering)
Our AML policies prevent the disguise of illegal funds as legitimate income, safeguarding both our platform and your transactions.
Enhanced Account Security & Alerts
Two-Factor Authentication (2FA)
By requiring both your password and a one-time code sent to your device, 2FA significantly reduces the risk of unauthorized account access.
Notifications & Alerts
Real-time alerts keep you informed of any unusual activity on your account, allowing for immediate action if necessary.
eCommerce & Data Protection
eCommerce Security
Our platform is engineered to secure online payment processes, meeting all required regulations to ensure smooth and safe transactions.
Secure Tokenization
This process replaces sensitive card details with unique tokens, eliminating the need for merchants to store actual card data while simplifying PCI compliance.
Vault
Our secure vault safely stores customer information, enabling seamless repeat transactions without compromising security.
C-Level Impact & Strategic Benefits
Robust security is essential not just for compliance and operational integrity, but also for instilling confidence among key decision makers:
For CSO/CIO
- Need: Mitigate risk with continuous monitoring and advanced threat detection.
- Key Objection: “Our current measures are sufficient.”
- Response: Our integrated approach offers real-time threat intelligence and proactive defense that standard measures cannot match.
For CFO
- Need: Protect financial assets and reduce costly breach-related losses.
- Key Objection: “Security investments are too expensive.”
- Response: Comprehensive security saves money over the long term by preventing breaches and ensuring regulatory compliance.
For CEO
- Need: Safeguard the company’s reputation and build stakeholder trust.
- Key Objection: “Our business isn’t in cybersecurity.”
- Response: A secure environment not only supports operational continuity but also reinforces brand trust and market value.
For Customers and Staff
- Need: Ensure the integrity and confidentiality of personal and financial data, leading to a trusted, seamless experience.
Three Key Security Benefits
Risk Mitigation & Compliance
Meeting standards like PCI DSS, AML, and KYC minimizes vulnerabilities and ensures regulatory compliance.
Cost Efficiency & ROI
Proactive security measures reduce the potential for expensive breaches, protecting financial health and safeguarding assets.
Enhanced Trust & Operational Integrity
A robust security framework builds confidence among customers, employees, and investors, ensuring uninterrupted and reliable operations.
Security FAQ – Top 25 Questions Answered
What is MSD's approach to security?
We implement a multi-layered security framework leveraging advanced encryption, continuous monitoring, and stringent regulatory compliance.
What is PCI DSS Level 1 and why is it important?
How does encryption protect my data?
What is 3D Secure and how does it work?
What is the role of Card ID Verification (CVV/CSC)?
How does AVS reduce fraudulent transactions?
What is ANI and why is it used?
ANI (Visa Account Name Inquiry) verifies that the cardholder’s name matches the issuing bank’s records, enhancing security during card onboarding.
How do AML policies safeguard transactions?
What is Risk Rules Automation?
What is KYC and why is it important?
How is IP Monitoring used to enhance security?
How do Change Logs contribute to security?
What immediate actions are taken if a security breach is detected?
Our dedicated response team initiates incident protocols, investigates the breach, and implements remedial measures.
How often is the security infrastructure updated?
We continuously update our security systems to address emerging threats and comply with the latest industry standards.
What is Secure Tokenization?
Secure Tokenization replaces sensitive card details with unique tokens, reducing the need to store actual card data.
How does the MSD Vault secure customer data?
The Vault provides a secure storage solution for customer information, facilitating safe and convenient repeat transactions.
What is Two-Factor Authentication (2FA)?
2FA adds a second layer of security by requiring a one-time code in addition to your password, reducing unauthorized access.
How do Notifications & Alerts enhance security?
Real-time alerts notify you of any unusual account activity, allowing for prompt investigation and action.
How does MSD detect fraud?
Our platform uses advanced monitoring, risk automation, and manual reviews to identify and mitigate fraudulent activity.
What should I do if I suspect fraudulent activity?
Contact our Risk Department immediately at +1 (866) 444-8585 so that prompt action can be taken.
How does eCommerce Security protect online transactions?
Our eCommerce security protocols ensure that all online payments are processed securely and meet regulatory standards.
What benefits does robust security offer to C-level executives?
It reduces risk, prevents financial losses, and enhances trust, supporting overall business stability and growth.
How does security reduce financial risk for the CFO?
By preventing breaches and ensuring compliance, robust security minimizes the costs associated with fraud and remediation.
How does our security framework build trust with customers?
By safeguarding their data and ensuring uninterrupted service, our security measures reinforce customer confidence and loyalty.
How does MSD ensure compliance with regulatory standards?
Through regular audits, adherence to PCI DSS, AML, KYC protocols, and a proactive approach to updating our security measures.
Thank you for choosing MSD—where our robust security framework protects your transactions, data, and trust every step of the way. For further inquiries or support, please contact our security team at support@msd.com.