Last updated on September 16, 2025
These General Terms and Conditions (these “General Terms”), as incorporated by reference into the Master Services Agreement entered into by the Parties (the “MSA”), govern one or more Order Forms entered into by the Parties from time to time under the terms of the MSA and are effective upon full execution of the MSA. As used herein, “Agreement” means collectively:
These General Terms contain the standard terms and conditions applicable to Corpay’s provision of Services to Customer.
As used herein, “Services” means commercial payment automation services or commercial payments services, including provision of Corpay Mastercard Corporate Cards, which may include fleet, purchasing, T&E multi-cards and virtual cards (collectively, “Cards”), in each case provided by Corpay to Customer pursuant to one or more Order Forms and, if applicable, any custom services provided by Corpay to Customer pursuant to one or more Statements of Work.
Terms and conditions specific to each Service selected by Customer are set forth in an applicable Order Form and, if applicable, a Statement of Work.
To the extent Customer requires custom services, including, without limitation, custom reporting, data loads, dashboards, report distribution, training and other custom development work, Corpay may provide such custom services pursuant to a Statement of Work agreed to and executed by the Parties.
Such Statement of Work will include:
Upon execution, such Statement of Work will be incorporated into the Agreement and subject to these General Terms
(a) Each Party represents and warrants to the other Party that:
(b) Customer represents and warrants that it is:
(c) EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THE AGREEMENT, CORPAY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS OF ANY KIND (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS OR SUITABILITY FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS) TO THE FULLEST EXTENT PERMITTED BY LAW. CORPAY DOES NOT MAKE ANY WARRANTY THAT ANY OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, OR ERROR-FREE UNLESS OTHERWISE EXPRESSLY STATED IN THE AGREEMENT.
(a) Customer acknowledges and agrees that:
If Customer uses, or permits a third party to use, the Services in violation of the Agreement, Customer shall be solely responsible for such use and shall reimburse Corpay, the Issuing Bank, and Mastercard for all amounts, expenses or liabilities such parties may incur as a result of such use.
(b) Customer acknowledges that Corpay is not a bank or MSB and does not offer banking or MSB services. Customer acknowledges that Corpay does not guarantee or have control over or liability for:
(c) Upon Customer’s request, Corpay will use commercially reasonable efforts to stop a payment or reverse a payment transaction once such transaction has entered the banking system, but Customer acknowledges that Corpay may not be able, and shall have no liability for any failure, to stop or reverse such payment transaction.
If Customer requests to cancel or stop a payment to a vendor outside the U.S., Customer shall bear all currency exchange and processing costs and fees associated with the reversal of the payment, including trading losses.
(d) Customer shall obtain and maintain all necessary authorizations to provide Corpay with the information that is owned by or relates to any third party prior to providing such information to Corpay.
All information provided by Customer to Corpay in connection with the provision and receipt of Services shall be accurate, complete and timely in all respects during the Term, including, as applicable, Customer’s or any vendor’s bank account information, authorized contacts, e-mail addresses, mailing addresses and other contact information.
Corpay shall be entitled to rely on any such information (including, without limitation, any vendor payment information) provided by Customer without independent verification, and shall have no liability for any damages resulting from any inaccurate, incomplete or untimely information provided by Customer.
Corpay reserves the right to suspend or terminate Customer’s use of any portion of the Services for providing inaccurate or incomplete information or for failing to provide accurate and complete information as required to facilitate Corpay’s fulfillment of its obligations under the Agreement.
(a) To effectuate the Agreement, it may be necessary for each Party (the “Disclosing Party”) to disclose to the other Party (the “Receiving Party”) certain of its proprietary or confidential information in furtherance of the objectives of the Agreement or to permit the Parties to perform their respective obligations hereunder, including, without limitation, the rates, terms and conditions of the Agreement; technical information; transaction information; or any of the procedures, practices or confidential dealings of the Disclosing Party (the “Confidential Information”).
Notwithstanding anything to the contrary in the Agreement, business information with respect to vendors that are independently verified with such vendor or collected from such vendor by Corpay shall not be deemed Customer’s Confidential Information.
The Disclosing Party shall identify as confidential or proprietary, or mark as confidential or proprietary, any information disclosed to the Receiving Party that it deems to be Confidential Information; provided, however, that it shall not be necessary to identify as confidential any information that by its nature should reasonably be known to be confidential or that the Receiving Party accesses through systems or facilities of the Disclosing Party.
Confidential Information shall be and shall remain the exclusive property of the Disclosing Party.
The Receiving Party shall:
The confidentiality obligations set forth in this Section 5 (a) shall survive any termination or expiration of the Agreement for a period of three
(3) years thereafter; provided that, as it relates to any Confidential Information that qualifies as a trade secret, such confidentiality obligations shall survive any termination or expiration of the Agreement for so long as such Confidential Information continues to qualify as a trade secret under Applicable Law.
(b) The confidentiality obligations set forth in Section 5(a) above shall not apply to any Confidential Information that:
c) If Customer was referred to Corpay by a third-party referral or co-marketing partner with which Corpay has entered into a co-marketing, referral or other similar agreement (a “Referral Partner”), then Customer authorizes Corpay to provide the Referral Partner with certain information regarding Customer’s use of the Services on a regular basis, including, but not limited to, information regarding Customer’s spend volumes.
If Customer has entered into a separate agreement with Merchant Service Depot (“Integration Partner”) as an integration partner of Corpay pursuant to which Integration Partner provides account management or other services to Customer, then Customer authorizes Corpay to provide Integration Partner with:
Customer acknowledges and agrees that Corpay shall have no liability to Customer for any actions or inaction of any Referral Partner or Integration Partner, and Customer agrees to indemnify and hold harmless Corpay from any damages, liabilities, costs or expenses (including reasonable attorneys’ fees and litigation costs) arising out of or in connection with any action or inaction by any Referral Partner or Integration Partner.
(d) Customer acknowledges and agrees that:
If applicable, the bank identification numbers assigned to all Cards issued in connection with the Services are the property of the Issuing Bank.
(e) Except as required to facilitate Corpay’s performance of any of its obligations under the Agreement, Customer shall not disclose to Corpay any personally identifiable information that constitutes protected health information as defined under the HIPAA Privacy Rules. Provided, however, that neither vendor payment information nor vendor payment methods constitute information that can identify, either directly or indirectly, a natural person.
(f) If applicable, Customer shall:
Customer shall be responsible for all transactions conducted using Customer’s Login Credentials, and Corpay shall have no liability for any loss or damage arising from Customer’s failure to comply with the obligations set forth in this Section 5(f).
(a)Corpay owns all of the right, title and interest in and to, or has valid licenses to use and incorporate, any software made available to Customer in connection with the Services (the “Corpay Software”).
The Corpay Software is protected by copyright, trademark, patent and/or other intellectual property or proprietary rights and laws.Effective upon the full execution of any applicable Order Form or Statement of Work entered into by the Parties under the terms of the MSA, and subject to the terms and conditions of these General Terms, Corpay hereby grants to Customer, and Customer hereby accepts from Corpay, a limited, nonexclusive, nontransferable, terminable, revocable, and non-sublicensable license to use the Corpay Software solely in the format provided to Customer by Corpay for the sole purpose of accessing and using the Services. Corpay and/or its licensors shall retain ownership of all aspects of the Corpay Software, including all right, title, and interest in and to the Corpay Software and all intellectual property rights in the Corpay Software;
Corpay and/or its licensors shall retain ownership of all aspects of any work of authorship (including software) that is based upon all or any portion of the Corpay Software, such as a translation, modification, correction, addition, extension, upgrade, improvement, adaptation, abridgment, recasting, transformation, or elaboration (“Derivative Technology”) (regardless of creator), including all right, title and interest in and to the Derivative Technology and all intellectual property rights in the Derivative Technology.
Upon the expiration or termination of the Agreement, the applicable Order Form, or the applicable Statement of Work, the licenses and related rights herein granted to Customer shall immediately terminate in their entirety and revert to Corpay, and Customer shall cease any further use of Corpay’s trademarks, the Corpay Software, Derivative Technology, and any Corpay intellectual property rights therein.
All rights not expressly granted to Customer hereunder are reserved to Corpay and its licensors.
(b) To use Corpay Software and the Services, Customer must have its own Internet Service Provider (“ISP”) or other means of accessing the Internet, the necessary computer equipment and software, and a compatible browser.
(a) In the event of Customer’s breach or default under the payment terms of the Agreement, Corpay shall have the right to immediately suspend any of the Services until such breach is cured.
For clarity, any notice of termination of an individual Order Form or Statement of Work shall not be construed as a notice of termination for the entire Agreement, any other Order Form, or any other Statement of Work unless such notice expressly provides for such termination.
(b) Corpay may immediately terminate the Agreement, any Order Form, or any Statement of Work in the event that the Mastercard network or Regions Bank or a successor financial institution (the “Issuing Bank”) prohibits any of the Services or the Issuing Bank ceases to be a network member of Mastercard or a payment card issuer; provided, however, that Corpay shall endeavor to provide Customer with advance notice thereof.
(c) For purposes of the Agreement, the term “Applicable Law” means the following, as in effect from time to time:
(a) Customer shall indemnify, defend and hold harmless Corpay, its affiliates, and their respective officers, directors, members, shareholders, employees, agents, contractors, successors and assigns (each a “Corpay Indemnified Party”), from and against any and all claims, suits, actions, proceedings, losses, damages, liabilities, costs and expenses (including reasonable attorneys’ fees and expenses) asserted by a third party (collectively, “Indemnified Losses”) relating to:
(b) IN NO EVENT SHALL EITHER PARTY HAVE LIABILITY TO THE OTHER FOR INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL OR PUNITIVE DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, LOSS OR INTERRUPTION OF BUSINESS, LOSS OF USE, LOSS OF DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF INFORMATION, OR UNAUTHORIZED INTERCEPTION OF ANY SUCH INFORMATION BY THIRD PARTIES, WHETHER SUCH LIABILITY IS ASSERTED ON THE BASIS OF CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY), OR OTHERWISE AND REGARDLESS OF WHETHER SUCH PARTY WAS MADE AWARE OF THE POSSIBILITY OF SUCH DAMAGES. CORPAY’S SOLE RESPONSIBILITY, AND CUSTOMER’S SOLE AND EXCLUSIVE REMEDY, FOR DAMAGES CAUSED BY CORPAY’S BREACH OF THE AGREEMENT, ERROR, DELAY, OR ANY ACTION OR FAILURE TO ACT SHALL BE LIMITED DURING THE TERM TO DIRECT MONETARY DAMAGES NOT TO EXCEED THE TOTAL CORPAY REVENUE EARNED UNDER THE APPLICABLE ORDER FORM OR STATEMENT OF WORK DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE INCURRENCE OF SUCH LOSS. FOR CLARITY, WITH RESPECT TO ANY LIABILITY THAT CUSTOMER SEEKS TO RECOVER FROM CORPAY, THE APPLICABLE LIMITATION OF CORPAY’S LIABILITY SHALL BE DETERMINED BASED ON THE CORPAY REVENUE EARNED UNDER THE ORDER FORM OR STATEMENT OF WORK PROVIDING FOR THE SERVICES GIVING RISE TO SUCH LIABILITY. FOR PURPOSES OF THIS PROVISION, “CORPAY REVENUE” SHALL MEAN THE PORTION OF MASTERCARD INTERCHANGE RECEIVED AND RETAINED BY THE APPLICABLE CORPAY AFFILIATE WITH RESPECT TO CUSTOMER’S SPEND ONLY THROUGH THE SPECIFIC SERVICES GIVING RISE TO LIABILITY, PLUS ANY FEES PAID BY CUSTOMER TO CORPAY AND EXCLUDING ANY INCENTIVE OR REBATE AMOUNTS PAID TO CUSTOMER, CHARGE BACKS, AND/OR CREDIT LOSSES IN CONNECTION WITH SUCH SERVICE.
Customer agrees to pay to Corpay the fees set forth in each applicable Order Form and Statement of Work. Corpay shall submit invoices to Customer for any such fees payable to Corpay. For all setup fees set forth in an applicable Order Form or Statement of Work, Corpay shall submit an invoice upon Customer’s execution of the applicable Order Form or Statement of Work. Customer shall pay any and all one-time setup or implementation fees set forth in each Order Form within thirty (30) days after Customer’s execution of such Order Form.Corpay shall commence submission of invoices to Customer for all monthly and transactional fees set forth in each Order Form ninety (90) days after Customer’s execution of the applicable Order Form(s) or, if applicable, within thirty (30) days after the first production transaction through the applicable Services. Customer shall pay each invoice within thirty (30) days after the date of such invoice.
If applicable, Corpay shall make available on-line billing statements and reports. For statements involving Cards, Customer understands and agrees that Corpay may filter data received from merchants from time to time as necessary to provide complete reporting information to Customer when the merchant is unable to deliver complete purchase detail.
If applicable, Customer must notify Corpay in writing of any disputed item on Customer’s billing statement within sixty (60) days after the date of the billing statement, or such billing statement will be deemed undisputed and accepted by Customer.
Corpay shall have the right to setoff and apply any amounts owing by Corpay to Customer against any amounts owing from Customer to Corpay pursuant to any agreement between Corpay and Customer or any amounts in the possession of or under the control of Corpay.
Each Party shall be excused from performance under the Agreement for any period to the extent such Party is prevented from performing any obligation, in whole or in part, as a result of:
(a) causes beyond its reasonable control and without its negligent or willful misconduct, including without limitation:
b) such party having a reasonable belief that performing such obligation would violate any Applicable Law.
Customer understands and agrees that Corpay may in its discretion, but is not obligated to, monitor and/or record any telephone calls or other communications between Corpay and Customer or Customer’s employees or agents without any further notice for quality control and other purposes related to the Services.
Corpay may use the resulting information for internal purposes or as may be required by Applicable Law. Customer hereby consents to Corpay’s monitoring and/or recording of any telephone calls and communications with Customer or its employees or agents.
Customer acknowledges that Corpay may not record all telephone calls or communications, and Corpay does not guarantee that recordings of any particular telephone call or communication will be retained or capable of being retrieved.
Customer is solely responsible for any and all tax related obligations in connection with using the Services, including, without limitation, proper withholding and reporting.
Customer agrees to indemnify and hold the Corpay Indemnified Parties harmless from any and all liabilities, including interest and penalties, which are or may be imposed on the Corpay Indemnified Parties pursuant to any such federal, state and local tax laws and regulations.
Customer shall not issue any press release or disseminate similar publicity or other information regarding the Agreement or the Services provided thereunder without Corpay’s prior written consent.
Furthermore, Customer shall not utilize the trademarks, service marks, trade names or logos of Corpay, Issuing Bank or Mastercard, including, without limitation, website information, instructional or marketing materials or brochures, without the express prior written consent of Corpay, Issuing Bank or Mastercard, as appropriate.
None of the provisions of the Agreement are intended to create nor shall be deemed or construed to create any relationship between the Parties other than that of independent entities contracting with each other solely for the purpose of effecting the provisions of the Agreement.
To help the government fight the funding of terrorism and money laundering activities, U.S. federal law requires Corpay to obtain, verify, and record information that identifies Customer (and any guarantor or co-maker) as part of initial and on-going customer review processes. Therefore, Corpay may, at Corpay’s sole discretion, require Customer to provide various identifying information that will allow Corpay to properly identify Customer, which may include, without limitation:
Customer represents and covenants that:
Corpay may, at its sole discretion, take any action to comply with Applicable Laws concerning money movement, may refuse to make any payment on behalf of Customer, and, if Corpay reasonably believes that any of the Services have been or are being used for any unauthorized, illegal or criminal purpose, disclose to law enforcement information about Customer, Customer’s account and transactions — without any liability to Corpay.
Corpay shall endeavor to provide Customer with advance notice unless prohibited by Applicable Law.
Corpay’s privacy policy, available online at https://www.fleetcor.com/en/privacy-policy.html, governs Customer’s use of the Services.
The Privacy Policy explains how Corpay treats Customer’s personal data and protects Customer’s privacy when Customer uses the Services.
All notices or other communications required or permitted under the Agreement shall be in writing and deemed given:
Notice shall be addressed:
The Agreement shall be governed exclusively by the laws of the State of Delaware, without regard to conflict of law rules. In the event of a dispute, claim, or disagreement (“Dispute”), the aggrieved Party shall notify the other in writing with specific terms of the Dispute.
Parties shall use commercially reasonable efforts to resolve it within 30 days.
If unresolved, the Dispute shall be finally settled by binding arbitration administered by the American Arbitration Association, in accordance with its rules for commercial disputes.
(a) Failure to enforce any part of the Agreement does not waive future enforcement rights.
(b) Corpay may change terms due to Applicable Law or Mastercard rules, giving 30 days’ notice (or less, if required). Customer can object in writing within 10 days. If not withdrawn, changes go into effect; Customer may terminate the Order Form within 15 days.
(c) Any surviving provisions remain enforceable post-termination.
(d) Section headings are for reference only.
(e) If any part is invalid or unenforceable, the rest remains valid.
(f) No drafting presumption applies — both Parties participated equally.
(g) Customer may not assign the Agreement without Corpay’s consent.
(h) Corpay may use third parties to fulfill its obligations but remains responsible.
(i) Electronic records and signatures are legally binding.
(j) If unpaid amounts are referred to collection, Customer agrees to cover costs, including attorney and court fees.
(k) All fees must be paid in U.S. dollars.
(l) Corpay is not responsible for vendor bank charges related to receiving Customer funds.